Building autonomous AI agents. Notes from the team building Gravity. AI workflows, the future of recurring work, and what we learn along the way.
SEO agencies spend a large portion of each month on work that is structured and repeatable: running audits, pulling rank data, building client reports, researching keywords, and monitoring competitors. AI agents…
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SaaS customer success teams are expected to do more with fewer touches: protect net revenue retention, accelerate time-to-value for new accounts, and surface expansion opportunities, all while the book of business…
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PR agency work is 60 percent research and tracking, 40 percent relationship and strategy. Every pitch requires finding the right journalist, reading their recent coverage, personalizing the hook, and then monitoring…
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Running an Etsy shop means doing the creative work and the shop operations yourself, usually at the same time. Every order needs a confirmation message, every shipped package needs a tracking update, every listing…
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AI agents for dropshippers handle the operational work that scales badly with humans: routing orders to suppliers, syncing tracking numbers, sending customer updates, and monitoring supplier stock and prices. You…
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Solo digital marketing freelancers carry an unusually wide operational load: they do the client work, generate the reports, write the proposals, chase the invoices, manage the content calendar, and keep tabs on three…
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AI agents do not write your copy for you. They handle everything that has to happen before you write and after you submit, so you can spend more of your day doing the work that only you can do. Research, intake,…
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Running an Amazon business means managing a constant stream of operational tasks: listings that drift out of rank, inventory levels that creep toward zero, buyer messages that need a reply within 24 hours, and Seller…
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Three open protocols are competing to become the connective tissue of agentic AI systems: MCP, A2A, and ACP. Each solves a different interoperability problem, and understanding the distinction determines whether you…
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The short answer: LangSmith is LangChain's developer observability, tracing, and evaluation platform for LLM applications that engineers build and maintain in code. Gravity is an AI agent platform where…
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OpenAI and Anthropic are the two labs most cited when people argue about where AI agents are heading. They share a lot. Both build frontier models, both let those models call tools, and both have moved toward agents…
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Most people who ask how accurate their AI agent is are really asking the wrong question. They reach for a model benchmark number, a leaderboard score, a percentage from a vendor deck. None of that tells you whether…
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Your agent worked yesterday. Then someone tightened a prompt, the model provider shipped an update, or a tool changed its output format, and now it quietly fails one in five of the cases it used to handle. Nobody saw…
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You can score AI agent output quality four main ways, and most teams end up using a blend. Rubric-based scoring rates each output against named dimensions on a fixed scale. LLM-as-judge uses a strong model to apply…
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The big shift in AI agent pricing for 2026 is this: the per-seat subscription, the model that built modern SaaS, is losing its grip. When software was a tool a person operated, charging per login made sense. Agents…
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You just got off a good sales call. The prospect leaned in, raised one real objection, and agreed to a next step. Then the next call starts, the day fills up, and by evening the follow-up is a vague intention instead…
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Recurring client check-ins are the work that keeps relationships warm and accounts from quietly slipping away. The problem is rarely the message itself. It is the prep behind it: pulling up what the client has been…
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Most teams decide an agent is "ready" by trying it a few times and getting a good feeling. That is how a demo passes and production fails. An evaluation framework replaces the gut call with a repeatable process: you…
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If you want citable numbers on AI agent adoption, the honest starting point is this: the curve is steep, but the figures depend heavily on how each survey defines an "agent." The baseline is now near-universal.…
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You changed the prompt, swapped the model, or added a tool, and now you want to know if the new agent is actually better. The honest answer is that you cannot know from a few hand-checked examples. Agent behavior…
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The weekly team meeting, the biweekly project sync, the monthly leadership review: these standing meetings are where a lot of work is steered, and where the record is usually worst. Someone takes notes one week,…
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Payroll is the one process where a small input error becomes a personal problem for someone on your team. A missed timesheet, a new hire who was not added, a raise that did not carry over, and a paycheck is wrong,…
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The month-end close is rarely hard accounting. It is mostly coordination: forty small tasks across a few people, each waiting on a document, a reconciliation, or someone else finishing their part. The work that slows…
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Everyone agrees the CRM should be up to date, and almost nobody keeps it that way. After a good call you mean to log the next steps, bump the deal stage, and note that the buyer mentioned a budget freeze until Q3,…
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Every close has a stack of journal entries that look the same month after month. The rent prepayment gets amortized, the unpaid wages get accrued, the new laptop starts depreciating, and a handful of costs get…
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The monthly reporting pack eats a day that could be spent thinking about the business. Someone exports the trial balance, rebuilds the same profit-and-loss summary, updates the cash slide, recalculates the variance…
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Approving expense reports is a manager's least favourite recurring task. Most submissions are fine, so the work is mostly opening each one, scanning for a missing receipt or an obvious breach, and clicking approve,…
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Action items are where good meetings go to die. The discussion is sharp, the decisions are made, three people leave with clear tasks, and within a week two of those tasks have evaporated because nobody held the list.…
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Money owed to you does not collect itself. Invoices go out, due dates pass, and the polite reminders that would bring the cash in get pushed down the list behind work that feels more urgent. Weeks later you have a…
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Accounts payable is a queue that never empties. Bills arrive by email, by portal, and as attachments buried in threads. Someone has to read each one, key in the vendor and amount, check it against what was ordered,…
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