Building autonomous AI agents. Notes from the team building Gravity. AI workflows, the future of recurring work, and what we learn along the way.
Genspark is one of the more interesting agent products of the 2024-2026 cycle. Founded by Eric Jing and Kay Zhu (both ex-Baidu), it sits between search engine and chat assistant, with a signature output called a…
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CrewAI captured something real about how engineers want to think about agents. The mental model of a crew (researcher, writer, manager, reviewer) collaborating on a task is intuitive, communicable, and easy to demo.…
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"Gravity vs Claude" is one of the most common search queries I see, and one of the most miscategorised. It is closer to "Toyota vs Bosch engines" than to "Toyota vs Honda". Claude is a foundation model family from…
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On 22 April 2026, OpenAI announced ChatGPT Workspace Agents, bundling agentic capabilities into ChatGPT Team and Enterprise plans (OpenAI blog, 2026). The reaction in the agent ecosystem was predictable: half the…
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Half of every meeting I have ever sat in dissolves into the question "wait, who owns that?" The decision was made. Three people will roughly remember it by Friday. Nobody has it written down. By the next standup, two…
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Bank reconciliation in QuickBooks is one of those tasks that feels small until you actually do it. A bookkeeper sits down on a Monday morning, opens last week's statement, and starts clicking. Match this charge.…
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The first thing that goes when a calendar fills up is the work the calendar was supposed to make room for. The Tuesday afternoon you reserved for the strategy doc gets eaten by a 30-minute sync that becomes 50, a…
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monday.com boards die in the same way every time. The first three months everyone updates statuses, attaches files, drops comments. By month six, only the diligent quarter of the team is still updating, and by month…
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Asynchronous video is supposed to save time. In practice it produces a recording that nobody watches, a transcript nobody reads, and a frustrated recorder who shrugs and falls back to writing a paragraph in Slack.…
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An Instagram creator with 80,000 followers gets between 200 and 1,200 comments on a strong post. Of those, maybe 40 are real questions, 8 are partnership inquiries hidden in casual language, 30 are spam, 10 are…
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The shared Drive of any company over two years old looks like a teenager's hard drive after final exams. "Untitled document (3)" at the root. Forty-seven copies of the same pitch deck named with the initials of…
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Most Google Ads accounts I have audited have at least 15 percent of spend on keywords that should not be running. Some are old A/B winners that are no longer winning. Some bid on broad-match queries that fire on…
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The worst day of a Discord moderator's week is the day someone reports something that turned out to be fine, and someone else reports something the moderator missed, and a third person quietly leaves the server…
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Selling on Amazon is mostly the act of reading reviews and responding to them. The reviews tell you whether the product is right, whether the listing is right, whether the packaging survived FBA, and whether your…
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The most common failure mode of a team running ClickUp is not that nobody uses it. It is that the gap between "we decided this in the standup" and "this exists as a task with an owner and a due date" stays open for…
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The pattern is familiar. An operations team builds an Airtable base. It starts as a single table with twenty rows. Eighteen months later it is thirty tables, four hundred fields, six views per table, and the only…
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Misrouted tickets are the silent SLA killer. A queue of 800 tickets where half land on the wrong team is a queue of 1200, because every wrong route costs a reassignment, a re-read, and a re-clock on the SLA timer.…
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Sixty Zaps is the point where the operator running them stops being able to remember what each one does. By Zap forty, the average operations lead is googling their own folder structure. By Zap sixty, half the Zaps…
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The Typeform notification email is one of the quietest cash-flow leaks a small company has. You set up a contact form months ago, pointed it at "team@" or "hello@", and now 200 submissions a week land in a shared…
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Forty Trello boards across a team is the number where things break. Half are alive but slow. A quarter are dead. Another quarter are alive but unowned, with cards that have not been touched since someone's last role…
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Most founders I know refresh the Stripe dashboard five or six times a day. They scroll the timeline, mentally subtract this morning's failed-payment notification, and decide whether the week is good or bad based on a…
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Ask any sales manager what their reps actually do all day and you get the same answer: they sell for a few hours, then they spend the rest of the day typing what they did into the CRM. Salesforce's State of Sales…
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Almost every Jira instance I have seen at a company older than three years has a backlog that is north of 3,000 issues. The one I worked through last month was at 4,127. Half of them had not been touched in over a…
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The thing I find genuinely scary about SEO is the lag. A schema validation breaks on a Tuesday deploy. By Thursday, three of your top pages have dropped 6 positions on their head queries. Google Analytics still looks…
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Open a busy Figma file the week before a launch and the comment count looks like a small inbox. Three hundred comments across forty frames, half from the PM, a third from the engineering lead, the rest from…
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A CRM full of duplicates, missing fields, and stale records is the most expensive piece of software a revenue team owns, and the cheapest to fix if anyone has the time. Nobody has the time. A data-hygiene agent runs…
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A Notion daily rollup agent reads activity across a fixed set of databases and produces one dated summary page. It is the moral equivalent of the standup notes a team writes at the start of every day, except the team…
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A Mailchimp segmentation agent reads behaviour data and proposes audience segments. It does not send. It does not subscribe or unsubscribe. It does not run campaigns. Its job is the work the marketer would otherwise…
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A Linear sprint summary agent runs at the end of a cycle and produces a written record of what shipped, what slid, what the team added mid-cycle, and what got cut. It replaces the manual end-of-cycle write-up that…
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An Intercom auto-responder is a customer-facing surface, which means it has to do two contradictory things well. It has to respond quickly enough that customers feel heard, and it has to be wrong rarely enough that…
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